Conflict Management Awareness Assessment
Candidate Instructions
This mock examination consists of 10 multiple-choice questions. The minimum pass mark is 7 correct answers.
You have 15 minutes to complete the examination.
You are not allowed any assistance to complete the answers.
Select only one answer (A, B, C or D) per question
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Question 1 of 10
1. Question
As a security officer you must
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Question 2 of 10
2. Question
Female colleagues are not required to be present and male officer can carry out the search on females.
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Question 3 of 10
3. Question
Always remain alert and vigilant for suspicious behavior, packages or parcels, and make sure to report any findings in Daily Occurrence Book.
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Question 4 of 10
4. Question
When you first visit a site, you must:
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Question 5 of 10
5. Question
Exceptional security officer must:
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Question 6 of 10
6. Question
What is the SAFER approach?
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Question 7 of 10
7. Question
Conflict management, also known as conflict resolution, involves having a workplace that stops conflict and that successfully handles and resolves workplace issues with excellent customer service.
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Question 8 of 10
8. Question
When assessing a situation, you must always consider the following when looking for a threat: POP
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Question 9 of 10
9. Question
As a security officer you must never pursue suspects off site or across the car park.
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Question 10 of 10
10. Question
Security officer must follow ASCONE before stop and search. What is ASCONE?
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