Managing Found Property and Incident Handling

1. Dealing with property found during a search

Security officers must handle found property during searches professionally and in accordance with site procedures. Items discovered may belong to employees, visitors, or unknown individuals, requiring a structured response.

Steps to Take When Property is Found

  • Follow Assignment Instructions (A.I.s) – Adhere to site-specific guidelines for handling found property.
  • Identify the Owner (If Possible) – Check identification tags or ask the individual if they recognize the item.
  • Secure the Item – Store the property in a designated lost and found or secure area.
  • Report to Management – Notify the control room or supervisor about the discovery.
  • Document the Incident – Record all details in the search log, incident report, or lost property register, including:
    • Time and location of discovery
    • Item description
    • Actions taken
    • Details of any claimants

Key Considerations

  • If the item appears suspicious or illegal, follow security protocols and report it immediately.
  • If unclaimed, store the item for the required retention period before disposal.
  • Maintain professionalism and comply with company policies and SIA guidelines.

By handling found property correctly, security officers contribute to site security, prevent disputes, and ensure proper documentation.

2. Chain of custody and proper reporting

Maintaining a clear chain of custody and ensuring accurate reporting are essential responsibilities for security officers when handling evidence, illegal items, or found property. Proper documentation ensures accountability, legal compliance, and operational transparency.

Steps to Maintain Chain of Custody

  • Secure the Item Immediately – Place it in a designated evidence storage area or follow site procedures.
  • Record Initial Details – Document the time, date, location, description of the item, and circumstances of discovery.
  • Limit Handling – Only authorized personnel should access or move the item. Ensure all transfers are documented.
  • Obtain Signatures – When passing the item to supervisors, law enforcement, or management, record the recipient’s name, signature, and time of transfer.
  • Ensure Proper Storage – Use sealed bags, lockers, or controlled access areas to prevent tampering.

Reporting Procedures

  • Complete an Incident Report – Include all relevant details, witness statements, and any actions taken.
  • Log the Event – Record the incident in the site logbook or search log for future reference.
  • Report to Management – Notify the control room or relevant authority as required.

Key Considerations

  • Always follow company policies, legal regulations, and SIA guidelines.
  • Maintain transparency and accuracy in all reports.
  • Ensure proper documentation to protect against legal disputes.

By adhering to chain of custody protocols and accurate reporting, security officers uphold integrity, support investigations, and ensure site security.

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