Responsibilities of Day officers

In a COVID-19 testing site day officers have different responsibilities as compared to the night officers, and it’s very important to understand the difference between these roles and responsibilities.

• Ensure you are wearing appropriate uniform as approved by your line manager.
• Arrive to site 15 minutes before scheduled start time. Register and log your name in the office to pick up a radio.
• Ask the site supervisor for a quick brief and introduction of site, and the positions that needs to be secured at all times.
• Day officers mainly have three positions to cover, Entrance, Exit and Parking and these positions need to be manned and secured at all times.

Officer stationed in the Entrance.

• Enforce face-covering and masks (over 3-year-olds)
• Customers must use hand sanitiser before entering the site.
• Check for QR code Appointment and let them inside.
• Check for ID card (Under 16-year-olds must have an adult with them at all times).
• No photography at all times for everyone, including the staff.
• Not eat or drink at the entrance.
• No use of personal phones at all times.

Officer Stationed in the Exit

• Ensure a one way system is in place.
• No one must enter the site from the exit door, guide them towards the entrance, to ensure a one-way system.
• Ensure that everyone is wearing face covering whilst on site, and to ensure that the mask is not below the nose.
• No photography at all times for everyone, including the staff.
• No use of personal phones at all times.
• No eating or drinking at the exit.

Officer stationed at the parking.

– Continuously watch out for deliveries and collections by contractors.

• Continuously watch out for deliveries and collections by contractors.
• Radio-in to the site lead regarding entrance to the parking for the contractors to authorize entrance.
• No-one must leave the site within working hours, and if operatives are seen leaving the building, you must radio-in to the site lead to inform them and authorize the leave.
• Do not let anyone inside without authorization, must always ask for ID and radio-in to the site lead for authorization.
• No photography at all times for everyone, including the staff.
• No eating or drinking at the parking zone.
• No use of personal phones.