The Role of ‘See It. Say It. Sorted
Public vigilance plays a critical role in security operations, helping to prevent crime, terrorism, and other threats. The ‘See It. Say It. Sorted.’ campaign, introduced by the British Transport Police, encourages individuals to report anything suspicious. Security officers must understand and promote this initiative to strengthen overall safety and security.
What is ‘See It. Say It. Sorted.’?
The ‘See It. Say It. Sorted.’ campaign is a nationwide security awareness initiative aimed at encouraging the public to stay alert, report concerns, and prevent threats. Originally launched for public transport security, its principles apply to all public and private spaces, including shopping centres, entertainment venues, and corporate buildings.
Purpose of the Campaign:
✅ Encourages the public to report suspicious behaviour or objects.
✅ Helps authorities respond quickly and efficiently to potential threats.
✅ Acts as a deterrent by increasing surveillance and public awareness.
✅ Promotes a collaborative approach between security officers and the public.
Security officers should reinforce this campaign by ensuring people feel confident in reporting anything unusual without hesitation.
How Public Vigilance Helps Prevent Attacks
Security threats, including terrorism, vandalism, and theft, can be prevented when people are aware and proactive. Criminals often rely on blending in or avoiding detection, but an alert public can disrupt their plans.
How Public Vigilance Works:
✔ Early Detection – Suspicious behaviour is identified before an incident occurs.
✔ Faster Response – Reports allow security and law enforcement to act swiftly.
✔ Crime Prevention – Increased awareness discourages criminals and terrorists.
✔ Stronger Community Safety – A collaborative approach ensures better protection.
Security officers play a key role in ensuring the public understands how to spot and report suspicious activity effectively.
Recognising Suspicious Activity
It is important to differentiate between normal behaviour and potential threats. Some common indicators of suspicious behaviour include:
Individuals Displaying:
- Loitering without a clear purpose.
- Avoiding eye contact or acting nervously.
- Taking an unusual interest in security measures, CCTV, or staff routines.
- Filming or photographing restricted areas.
- Carrying large bags or backpacks in crowded areas.
- Wearing oversized clothing that doesn’t match the season.
- Repeatedly visiting the same location without a clear reason.
Unattended or Suspicious Items:
- Bags, boxes, or packages left in unusual places.
- Items that have wires, batteries, or an unusual smell.
- Objects placed near crowded areas, exits, or security checkpoints.
Security officers should stay alert and encourage the public to report anything unusual.
How to Report Suspicious Activity
If a security officer or a member of the public notices anything suspicious, it is critical to report it immediately. The faster a report is made, the sooner authorities can take action.
Emergency Situations (Immediate Danger)
🚨 Call 999 to report:
- A suspicious person or item posing an immediate threat.
- Any ongoing criminal activity or threat of violence.
- A potential terrorist act.
Non-Emergency Situations
📞 Call 101 to report:
- Suspicious behaviour without immediate danger.
- People acting strangely or avoiding security checks.
- Unusual requests for information about security measures.
British Transport Police Contact Information
☎ Call 0800 40 50 40 to report incidents in train stations or on public transport.
📩 Text 61016 for a quick, discreet report.
🖥 Online Reporting: ACT (Action Counters Terrorism)
Security officers should encourage people to report concerns, reassuring them that their actions could help save lives.
The Role of Security Officers in ‘See It. Say It. Sorted.’
As frontline professionals, security officers must actively promote and support the ‘See It. Say It. Sorted.’ initiative. Here’s how:
1. Educate and Inform the Public
- Explain the importance of reporting suspicious behaviour.
- Provide clear instructions on how and where to report concerns.
- Display signs and announcements that reinforce security awareness.
2. Maintain High Visibility
- Conduct frequent patrols to deter suspicious activity.
- Ensure security checkpoints are well-monitored.
- Engage with the public, making them feel comfortable about reporting issues.
3. Respond Quickly and Professionally
- Take all reports seriously.
- Assess the situation calmly before escalating.
- Work closely with law enforcement and emergency services to handle threats.
