Navigating the requirements for obtaining an SIA licence or seeking information about the security industry can sometimes be challenging. Whether you are a prospective licence holder, a current licence holder, or an employer in the security industry, having direct access to the Security Industry Authority (SIA) can be invaluable. This blog will guide you through the various ways to contact the SIA for all your enquiries.

Why You Might Need to Contact the SIA

There are several reasons you might need to get in touch with the SIA, including:

• General enquiries about SIA licences
• Checking the status of your licence application
• Reporting changes to your details
• Enquiring about training requirements and approved providers
• Reporting concerns about licence holders or security companies
• Seeking guidance on the appeals process for licence refusals or revocations

SIA Contact Information

1. Phone Contact

The quickest way to get answers to your questions is by calling the SIA. Their customer service team is available to assist with various topics.

SIA Customer Service Phone Number:
0300 123 9298

Opening Hours:

• Monday to Friday: 9:00 AM to 5:00 PM
• Closed on weekends and public holidays.

When calling, be prepared to provide relevant information such as your licence number (if applicable) and personal details to verify your identity.

2. Email Contact

For non-urgent enquiries, you can contact the SIA via email. This is a convenient option if you need to send documents or detailed information.

SIA Email Address:
info@sia.gov.uk

When sending an email, make sure to include:

• Your full name
• Licence number (if applicable)
• Detailed description of your enquiry
• Any supporting documents or information

3. Online Contact Form

The SIA website features an online contact form for submitting enquiries. This is another excellent way to reach out, especially if you prefer a digital record of your communication.

SIA Online Contact Form:
Contact Form Link : https://www.services.sia.homeoffice.gov.uk/Pages/contact-form.aspx

Fill out the form with your details and query, and the SIA team will get back to you as soon as possible.

4. Postal Address

You can write to the SIA at their postal address for formal communication or send physical documents.

SIA Postal Address:
Security Industry Authority
PO Box 74957
London
E14 1UG

When sending mail, include your contact details and relevant reference numbers.

5. Social Media

The SIA also maintains a presence on social media platforms. While these platforms are not suitable for detailed enquiries, they can be useful for quick updates and general information.

SIA Social Media:

• Twitter: @SIAuk
• LinkedIn: Security Industry Authority (SIA)

6. SIA Website

The SIA website is a valuable resource for comprehensive information. It contains detailed guides, FAQs, and updates on policies and procedures.

SIA Website:
www.sia.homeoffice.gov.uk

Tips for Contacting the SIA

• Be Clear and Concise: When calling or writing, clearly state your query or issue to receive a prompt and accurate response.
• Have Your Information Ready: To facilitate the process, keep your licence number, personal details, and any relevant documents handy.
• Follow-Up: If you don’t receive a response within the expected timeframe, don’t hesitate to follow up on your inquiry.

The Security Industry Authority (SIA) supports individuals and businesses in the security sector. The contact methods outlined in this guide allow you to address any questions or concerns you may have efficiently. At London Security College, we encourage our students and partners to use these resources to stay informed and compliant with industry standards.

For more information or assistance with your SIA licence application, contact us at London Security College. We are here to support you every step of the way.

London Security College Contact Information:
Website: London Security College Official Website
Phone: 020 8050 4108
Email: info@londonsecuritycollege.co.uk

Stay safe and secure in your professional journey!