This is an online conflict management awareness course, which is extremely vital for security officers to understand and practice. Conflicts can occur at any moment, either as a spur of the moment situation, or after a build-up of smaller events that take place. This awareness course will give you a better understanding of dealing with conflict situations.
Learning style: E-Learning
- Duration: 2-3 Hours
- Venue: Online
- Awarding Body: London Security College (CPD)
The course will cover the below topics, plus an assessment at the end of the course.
- Introduction to conflict management
- Applications of Conflict Management
- Security officer standards and expectations.