Customer Service For Security Officers
This online course is for Security Officers who wish to improve their Customer Service communication. This is a a refresher and awareness course for security officers that currently hold SIA Security badge and wish to refresh their knowledge. Learning style: E-Learning
- Duration: 2 Hours
- Venue: Online
- Awarding Body: London Security College (CPD)
£10.00
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Overview
•            Learning style: E-Learning
•            Duration: 2 Hours
•            Venue: Online
•            Awarding Body: London Security College (CPD)
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Provider’s Course Overview
This online Customer Service course is ideal for Security Officers and any candidates who are looking to enhance their CV and become a more desirable candidate in the Security Industry. On purchase, you will automatically be sent login details via email for your e-learning course which takes a mere few hours to complete. You will then have the enhanced skills and a better awareness of the importance of Customer service as a Security Officer.
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What does course cover?
This customer service course will give you the competence to confidently redirect and manage customer communication. This training will teach you all the basics of communication and how to exceed expectations.
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Some of the topics included in the customer service training are:–Â Â Â Â Â Â Â Â Â Â Â Â Â Introductions to Customer Service
Conflict Management Resolution
Security Policy and Procedures
Security Officer Standards and Expectations
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