If you hold an SIA Door Supervisor or Security Guard Licence and need to renew it after 1 April 2025, you must complete the mandatory refresher training before applying for renewal.

You book and pay using your credit card or debit card securely online or over the phone. You can also pay via bank transfer. Please contact us if you would like to make the payment via bank transfer.

Lastly, you can find and book the nearest course online using our course finder or by calling us on 0208 050 4108

Results are published online within 10-14 working days after your examination date. You will be notified by SMS and email when they are ready to view – in the rare case your results are delayed, we will always keep you informed.

The minimum age requirement is 18.

Certificates are usually dispatched 10-14 days after successful course completion. Please contact us – if it has been over 14 days so we can verify your address and arrange for a replacement.

Please note, you don’t need a certificate to apply for your SIA Licence.

If you have any health conditions or specific needs that could impact your course experience, please let us know *15 working days before Booking Course*. This will enable us to offer appropriate guidance and arrange any additional support needed to ensure a safe, comfortable, and positive learning environment.

Your well-being is our priority, and we’re here to support your success.

Yes, you would need an SIA Refresher Training to renew your Door Supervisor Licence to allows you to work as a Security Guard and a Door Supervisor.

That means – you can work in retail security, nightclubs and events with a Door Supervisor Licence.

It is a regulatory requirement to do an identity check for all security-related qualifications. Therefore, candidates who are attending Licence linked course are requested to provide the following upon arrival;

• Two passport size photos
• Original passport of any nationality or UK photo Drivers Licence
• Two forms of address proof (originals)

Please see the joining instructions as a range of other documents can be accepted.

Note: You will not be able to sit the exam if you do not have the correct ID Documents. (Government Requirement)

Check your SPAM folder, emails can occasionally land in there.

If you don’t find the email in your SPAM, we may have a wrong email address for you. Please contact us, so we can verify your email address and re-send you the booking confirmation email.

We hate it when training providers have to cancel a course – but it can happen for reasons outside our control. If your course is cancelled – we will offer you an alternate date, if that date is not suitable, we will offer you an instant refund.

The course fee does not include the licence fee. The licence application fee of £220 is payable to directly to the SIA when applying for the licence – which is valid for three years.

• Canary Wharf
• Whitechapel
• Park Royal